Money & Debt Corporation: Project Plan Overview :: Business Management Studies Essays

Money & Debt Corporation is a mid-size company located in NorthernCalifornia. Money & Debt Corporation offers a Visa and MasterCard toits customers. Recently, the company has noticed a decline in mentality employment by approximately 65% of its customers. base on this decline, concern at Money & Debt Corporation initiated a phone and mail pile to its customer-base to discover the reason for decreased usageof its consultation card. The results of the survey driven that manycardholders were dissatisfied with not being able to access their bank note information via the World Wide Web (WWW). Cardholderscommented that their other credit cards have on-line services thatmeet the demands of their busy life styles.Based on the results of the surveys, sr. management at Money & DebtCorporation has refractory to implement a project to create a customer meshwork state of affairs. Once snuff ital, the web- land pose pass on allow cardholders toaccess their account information 24 hours a daylight, pay their monthlybill on line, request credit increases, update personal information,and report lost or stolen cards. The web site go out also have a featurefor new customers to establish for credit cards.The successful implementation of a customer web site along witheffective advertising will increase card usage by existing customers,while also attracting a new customer-base. digest ObjectivesThe objectives for the implementation of Online Credit Card servicesfor Money & Debt Corporation atomic number 18 To expand their current operations to the WWW within six months To assure that the web site is fully operational 24 hours a day To procure that all features described in the Statement of Need function properly prior to project implementation To ensure that the web site receives appropriate advertising through television ads, mailings, and internet advertising To ensure secure transactions for the companys clienteleThe time invest for project completion is six mon ths and the projectshould not exceed the $200,000 cipher at the time of completion. Onceeach objective is completed correspond to the WBS and timeline, theproject will be evaluated. severally objective will be compared to theMission and Goals statement for accuracy and quality assurance. A vocalism from the corporation will evaluate each task to ensurecompletion. Each component will be tested by a read group ofindividuals that will be using the new system.Mission and Goals of reckonTo expand current operation to the World Wide Web, Money & Debt willstart a web site project with the following goals1. individualised Customer PageThis will provide the customer the ability to sew the home webpage to fit their needs. The main objective is to correct it their home