Management And Decision Making Process †MyAssignmenthelp.com

Question: Discuss about the Management And Decision Making Process. Answer: Introduction Management of employees, organizational culture, structure and policies is an important part of every business. Change is the only constant in any organization and for the growth and development of the business, it is imperative to adopt and embrace changes as and when they are required. I work in a startup which makes mobile applications for corporates. Our firm is relatively small and currently employees only 75 people. The biggest problem faced in the business is that of communication and decision making. Since the organization is at its beginning phase, everyone associated with the business has a high sense of ownership and hence takes part in the decision making process of the firm. This is causing various problems like conflicts in communication and delayed decision making Problem Statement Delayed decision making and increased conflicts due to flat organizational structure. Framework for analysis A flat organization structure is being adopted by various organizations especially startups. However such a structure works effectively for a smaller organization where the number of employees are relatively less. For an organization of 75 people, a flat structure creates conflicts, delayed decision making and slowed processes. The proposed solution would be to divide the entire organization in different departments with one department head. The departmentalization would include a marketing department, sales department, IT department, HR department, Accounts and Finance department andcustomer relationship management department. All the employees could be divided as per their qualifications and work expertise. Departments with under ten members (like accounts department and HR department) would have one department head while other departments would have 2 department heads. The remaining structure would still remain flat. There are various advantages associated with such a structure. Faster decision making Decision making would be much faster as the department heads would discuss matters with their team members and finally reach a decision for their department. Faster decision making would enhance the overall productivity of the business. Increased coordination Coordination would increase because instead of collaborating with 75 people, now 6 departments would require collaboration with each other. This would surely be a lot simpler process than before. Increased coordination within departments would lead to better customer service and efficient delivery. Less conflicts When people communicate within their departments, the number of conflicts would also reduce. An entirely flat structure also makes it difficult for an organization to manage conflicts. However, now it would be the responsibility of the department heads to handle conflicts of their team effectively. Clear direction When teams are divided in departments, it would be easy to provide a single direction for the entire department. The department heads would be the final decision makers and would be responsible for effectively delegating responsibility within their department. Conclusion A flat organizational structure has various benefits like improved sense of ownership and transparency in communication. However, in our firm, such a structure has more cons than pros. Therefore, it is recommended to divide the firm in departments to enhance communication and improve decision-making process.